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Frequently Asked Questions
Q:
What shipping options do you
offer?
A: Perfect Smile uses UPS to ship
all of our products and you several options for
standard or expedited delivery.
Q:
What security measures are
in place on your website?
A: Ordering products from our
website is fully secure, which
employs a 128 bit SSL (Secure
Socket Layer) data encryption
certificate from Network
Solutions. You can tell whether
you are on a secure area on
any website by looking at
the address bar. If the first
part of the web address bar
shows “https://” instead of just
“http://” (the difference being
an “s” which signifies
“secure”), you know you are in a
secure, encrypted area of the
website. This is true for any
ecommerce website, not just
ours. When you first arrive to
the Perfect Smile website you
are not in an encrypted area,
however as soon as you click the
“Checkout” or “View Cart”
buttons, you will see the “s”
appears after the “http”
signifying that the security is
then active and all data being
transmitted to and from your
computer is encrypted with 128
bit security.
Q:
My dentist sells specialized
oral care products at his
office. Is there any way he
could also sell Perfect Smile
items too?
A: We are currently putting
together a program to offer
Perfect Smile products through
dental offices beginning later
this year. In the meantime, you
can download
information sheets and
product
details to share with your
dentist. If your dentist,
hygienist or other medical
professional (chiropractor,
naturopath, etc.) wants to know
more, have them
contact
us so that we can provide
them with some details about our
resale programs.
Q: I remember seeing an
infomercial about the Perfect
Smile Teeth Whitening System a
long time ago. Is this the same
company and do you still sell the
Teeth Whitening System?
A: Great question and good
memory! Many years ago, Dr. Robert
O. Wolf was the co-developer of
the Perfect Smile Teeth Whitening
System which was endorsed by Vanna
White and marketed on television
as the first "dental office
whitening system adapted for home
use." Dr. Wolf is also the
person who developed the
proprietary ingredients in all of
our the current Perfect Smile
product line. Perfect Smile
revolutionized the teeth whitening
industry with the introduction of
our Teeth Whitening Pen and
because the click-and-brush pen is
so easy and convenient, the
original teeth whitening system is
no longer being offered.
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